Support

How can we help?

Questions, bug reports and feature requests for any povo product are welcome. A member of the team that builds it will reply, usually within one business day.

Contact support

Email [email protected]. To help us resolve your issue quickly, please include:

• The name and version of the product
• Your device, operating system and browser (if applicable)
• What you expected to happen, what happened instead, and steps to reproduce it
• Screenshots or a screen recording, if possible

Purchases and subscriptions

Purchases and subscriptions made inside a mobile app are processed by the app store you bought from (such as the Apple App Store or Google Play). Manage or cancel them in your store account settings, and request refunds from that store. To restore purchases on a new device, use the Restore Purchases option in the app.

For purchases made directly with us, email us and we will help.

Privacy requests

To ask about, export or delete data associated with you, email [email protected]. See our Privacy Policy for details.

Business inquiries

For partnerships, press or other business matters, contact [email protected].